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ROYAL SWEDISH OPERA SALES AND SHIPPING TERMS VIA MONDIDO


GENERAL INFORMATION

Donations are collected in order to benefit a number of target areas through appeals.

The Royal Swedish Opera is Sweden’s national stage for opera and ballet. Our legacy is our mission. We provide a platform for performing arts that enrich the individual and inspire strong emotions.

With the help of your contribution, we will be able to continue to produce extraordinary stage performances, realized by the very best within their respective fields, maintain our high level of craftsmanship and invite international guest performers.

The Royal Swedish Opera is challenging and bold. We inspire reflection and feed the imagination. We offer enduring cultural experiences.

TERMS OF PURCHASE

The terms of this transaction are governed by Swedish Law. This agreement becomes binding for both parties as soon as Mondido has received and registered your payment.

PAYMENT

You can make a monetary gift or pay for memberships and products (e.g. costumes or stage sets) with Mastercard or VISA. All transactions are encrypted. Your card details cannot be accessed by a third party. Mondido store no card information. Details are sent directly to the respective card company.

DELIVERY/SHIPPING

Items purchased at an RSO online auction should be collected at the Royal Swedish Opera in central Stockholm or at the studios and workshops in Gäddviken, Nacka, as agreed. A delivery charge is added to the purchase price if the items are to be shipped by post or courier.

DONATION/CAMPAIGN PRODUCTS AND MEMBERSHIPS

When you make a monetary gift or a donation in exchange for a product, Mondido will issue a confirmation of the transaction. Donations cannot be cancelled. Purchased campaign products are subject to a 14-day cancellation right. For more information on our cancellation policy, please contact cecilia.canemyr@operan.se

REFUNDS AND COMPLAINTS

All complaints associated with credit card transactions must be addressed to the Royal Swedish Opera directly. If you would like to register a complaint in connection with a donation/monetary gift, please contact cecilia.canemyr@operan.se