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Back Home Your visit Public events are cancelled

Information to our audience due to the corona virus

WE CANCEL ALL PUBLIC EVENTS THROUGH THE SPRING OF 2020


- but on Operan Play the curtain will not go down

 

Due to the prevailing corona pandemic and the new directive from the government of a maximum of 50 people in public premises – the Royal Swedish Opera has decided to cancel all public events in the spring of 2020. The decision applies until June 12.

It is with a heavy heart that we announce that we will not be able to welcome our audience to the Opera House in Stockholm during the spring of 2020. As the national stage for opera and ballet in Sweden, our mission is to make our artforms available and offer innovative and classic opera and dance experiences. Being unable to welcome our audience into the opera house during the spring season, we want to welcome you all to Operan Play  – our digital platform with the possibility for our audience to continue to enjoy our opera, ballet, dance and music. Through this channel we offer three live broadcasts per week and every Saturday we publish a full-length performance.

 »It was with great sorrow in our hearts that we decided to cancel all performances this spring. But at the same time, we want to look ahead and prepare ourselves for the productions this autumn and our new season 20/21, that will be introduced to the public after Easter. It is of great importance to be able to plan for the future and to have faith in a reality after the coronavirus« Birgitta Svendén, CEO of the Royal Swedish Opera

In just a few weeks, the Swedish school has made tremendous digital developments and to a large extent the teaching is conducted remotely. To make the Operas’ art forms accessible to children and youths and all schools in Sweden, Young at the Opera, is now investing in digital teaching guides and functions on Operan Play. Several performances, supplemented with digital guides for teachers, will be published on the platform.

»With Operan Play we can finally welcome all children in Sweden to the Royal Swedish Opera. Alongside publishing performances for children and young people, we aim to
 produce a fun and engaging visual format for children in the ages between 6 to10 years that educators can use both in the classrooms and in the new digitally based teaching«, says Anna Karinsdotter, Artistic Director of Young at the Opera.

The performances made available by the Royal Swedish Opera’s department for children
and young people, Young at the Opera, are Orlando with new music by Johan Ramström mixed with Händel and Vivaldi, Örjan Andersson’s piece Orpheus & Eurydice and Pija Lindenbaums success Min mamma är en drake (My Mother is a Dragon).

Are you affected by the fact that we have cancelled our public events through June 12? Within the next few days, you will receive an email with information about what the next step is. If you want to contact us now regarding your ticket (-s), we want to inform you that all tickets have been cancelled and that you have received a credit on your personal account at Operan.se. This credit on account is valid on Operan.se until December 31, 2020. Would you rather be refunded, please contact our customer service. Please be sure to include your name, email address and order number in the email.
 
We would also like to make our customers aware of the fact that a lot of people are contacting our customer service right now, therefore it may take some time before you get an answer from us. We apologize if the waiting time is longer than desired, and for any inconvenience this may cause.

Below, you will find Frequently asked Questions and Answers.


FREQUENTLY ASKED QUESTIONS


FROM WHAT DATE WILL EVENTS BE CANCELLED?

All public events are cancelled from Saturday March 14 up to and including June 12. We carefully follow the recommendations of the Public Health Agency and the restrictions from the government and we might reconsider our decision.

WHAT WILL HAPPEN TO MY TICKETS?

Tickets for events that were to take place between March 14 and June 12 will be cancelled. The ticket price will be credited to your personal account on operan.se. The balance on your account can be used to purchase tickets online until December 31, 2020. If you prefer a refund, please e-mail [email protected], quoting your order number, your name and the email used when purchasing the tickets.

Since many are contacting the Royal Opera customer service about refunds at the moment, it may take some time before you receive a reply. We apologise for any inconvenience; we are trying to process all queries as fast as we can in the order they arrive.

DOES IT APPLY TO ALL PUBLIC EVENTS?

Yes, the Royal Opera is cancelling all public events.

IS THE OPERA HOUSE CLOSED NOW?

Yes, the main entrance is closed and so is the ticket office. We carefully follow the recommendations of the authorities and the government's decision, and will open our doors again as soon as possible.

During this period, the Royal Opera will add content to the recently launched Operan Play channel where you can watch entire performances and behind the scenes footage free of charge and without having to log in.

www.operanplay.se